2025 Latest Amazon BPO Job in Panchkula Haryana: Customer Service Associate Job, Amazon work from office job for the position of Customer Service Associate under its 2025 latest work from office recruitment drive. This is a remote job opportunity open to candidates residing in Panchkula Haryana and other parts of India. As a Customer Service Associate, you will be responsible for handling customer queries through phone, chat, and email, ensuring high-quality service and customer satisfaction.
Job Description
Customer Service Associate
Company: Amazon India
Job Type: Contractual (Work from Office)
Location: – Based in Panchkula Haryana
About the Role:
Join Amazon Customer Service team and become a part of the company mission to be Earth most customer organization. As a Virtual Customer Service Associate, you will interact with customers via phone, chat, or email to address inquiries, resolve concern.
Key Responsibilities:
Serve as the first point of contact for Amazon customers.
Resolve customer issues, answer product related questions, and guide user through website navigation.
Communicate clearly and effectively across phone, chat, and email.
Utilize various tool and resources to research and offer appropriate solution.
Deliver exceptional customer service by being empathetic, helpful, and patient.
Manage multiple tasks in a fast-paced, virtual work environment.
Who Can Apply for Amazon Job
Must be at least 18 years old.
Must have the legal right to work in India.
Strong communication skills in English (written and spoken).
Comfortable working on a rotational shift schedule (including weekends, nights, and overtime when required).
Must have a dedicated, quiet workspace free from distractions..
Skills for Customer Service Role
Hard-working, reliable, and detail oriented.
Strong problem solving skills.
Able to adapt quickly to changes and new process.
Friendly and customer centric approach.
Benefits of Amazon Job
Competitive salary
Medical insurance
Pension plan
Lifestyle benefits and retail discounts via Amazon Extras
Paid training and career development opportunities
How to Apply:
Click on the official Amazon careers link to start your application. The process includes an online assessment and may take up to 3 hours. Use a laptop or desktop for the best experience. You may save your progress and return if needed. For Apply Click on Apply Button.
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