Amazon Work From Home Virtual Customer Service Associate: Amazon is looking for Work From Home Customer Service Associate who can support customers with their order, payment, product, and website help. At Amazon, we focus on giving customer the best experience, and you’ll play an important part in that.
This is not a script based job. Amazon gives you full training so you can confidently solve customer problems in your own natural way.
What You Will Do
As an Amazon Virtual Customer Support Associate, your responsibilities include:
Being the first point of contact for customer via phone, chat, or email
Helping with order update, product question, refund, payments, and website issues
Using Amazon tool to find information and give quick, correct solution
Providing friendly and professional support in every conversation
Making sure the customer leaves happy and satisfied
This is a 100% Amazon work from home job, so you’ll handle all interactions online from your home workspace.
Work from Home Working Hours
You must work flexible shifts: day, night, or late evening
Minimum 40 hours per week
Shift timings will fall between 6 AM to 11 PM (Sunday to Monday)
You may have to work on national holidays
Exact shift schedule will be given before your joining date
Benefits You Will Receive
Amazon provides great support and benefits, including:
Full training for the role
Complete work from home equipment package
Medical insurance
Internet allowance
How to Apply
If this Amazon work from home opportunity sounds right for you, click the application link and begin your process.
The entire application takes around 3 hours
Includes online assessments to check your suitability
You can save and continue later
Laptop/desktop is recommended for best experience