Teleperformance Work From Home Bengaluru, Are you looking for a stable work from home job in customer support. Here’s your chance to join a reputed organization as a Customer Care Executive (Voice Process) with permanent remote work opportunity. Candidates with experience in domestic call centers or BPOs who are fluent in English and Kannada are welcome to apply.
Permanent Work from Home Job | 💼 Customer Support Executive Role | 🌐 Remote BPO Job | 💬 English & Kannada Mandatory
Teleperformance Work from Home Job Details
Job Title: Customer Care Executive – Voice Process
Work Type: Permanent Work from Home
Experience: Minimum 6 months in customer service (Domestic BPO preferred)
languages Required: Fluent in English and Kannada (spoken and written)
Working Days: 6 Days a Week
Weekly Off: 1 Rotational Off
Shift: Rotational (24×7 environment – 9-hour shift including night shift)
Salary: ₹21,000 CTC | ₹16,000 In-hand
Location: Remote – Available Across India
Teleperformance work from home Job Responsibilities
Handle customer calls (inbound & outbound) professionally and efficiently.
Resolve customer issues and answer product/service-related queries.
Provide excellent support to enhance customer satisfaction.
Document and update customer records accurately.
Work with team members to meet quality and performance goals.
Manage escalation cases when required.
Eligibility Criteria
Education: Graduate or Undergraduate can apply.
Experience: Minimum 6 months in a domestic premium contact center as a Customer Service Executive.
Must possess valid experience documents:
Offer Letter
Last 3 Months’ Payslips
Experience Letter
Strong communication skills in both English and Kannada (spoken and written).
Technical Requirements (Mandatory)
Operating System: Windows 10 or above
RAM: 8 GB minimum
Processor: Intel i5 or better
Webcam (Integrated or External)
USB Headset with mic for voice clarity
Stable Wi-Fi/Broadband Internet Connection
Power Backup for uninterrupted work
Why Join teleperformance
100% Remote Customer Service Job
Reputed Company with Growth Opportunities
Fixed Pay with Night Shift Allowance (if applicable)
Job Security & Performance Recognition
Work-Life Balance
How to Apply
If you meet the above criteria and are ready to take the next step in your career, send your updated CV/Resume to the email below:
📧 begum.550@teleperformancedibs.com, rishabh.barman@teleperformancedibs.com
Frequently Asked Questions (FAQs)
❓1. Is this a permanent work from home job?
✅ Yes, this is a permanent work from home opportunity. You can work remotely from anywhere in India.
❓2. What is the required experience for this role?
📌 Candidates must have a minimum of 6 months of experience in a domestic BPO or contact center as a Customer Service Executive. Relevant experience documents are required.
❓3. Which languages are required for this job?
🗣 You must be fluent in both English and Kannada – written and spoken communication is mandatory in both languages.
❓4. What are the working hours and shifts?
🕘 The role involves rotational shifts in a 24×7 environment, including night shifts. You will work for 9 hours a day, with 1 rotational day off per week.
❓5. What is the salary for this position?
💰 The salary is ₹21,000 CTC with ₹16,000 in-hand salary.
❓6. Are freshers eligible to apply?
🚫 No, only candidates with at least 6 months of prior customer service experience are eligible for this position.
