Location: Work from Home (Maharashtra)
Experience: From 0 to 5 year(s) of experience
Salary: ₹ 1-2.5 Lacs P.A.
Standard Working Hours- 20 Hours a week
Candidate residing in Maharashtra are only eligible for this opportunity.
Desired Candidate Profile :
- Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply
- Candidate pursuing any Regular Course can also apply
- Excellent English communication is Mandate
- Should be comfortable to work for Night Shifts and flexible shift/ week offs
At
Amazon, we strive to be Earth’s most customer-centric company, and our
Customer Service team plays a vital role in achieving that goal. We do things differently here—no scripts, just empowering you to solve problems with your unique personality. Your dedication to making customers smile is what we value most.
What You’ll Do:
As a
Virtual Customer Service Associate, your mission is to delight our customers by resolving issues and answering questions via phone, chat, or email. Whether it’s assisting with orders, providing product information, or offering payment solutions, you’ll be the first point of contact. Using Amazon’s tools, you’ll find and deliver the best solutions for our customers.
Your Strengths:
- Hard-working, articulate, and detail-oriented
- Friendly and customer-focused
- Quick learner who embraces change
- Able to multitask in a fast-paced environment
What We Offer:
- No experience required – we’ll train you!
- Complete equipment package provided
- Benefits include:
- Medical insurance
- Pension plan
- Internet allowance
- Lifestyle perks and retail discounts through Amazon Extras
- Expert training and continuous learning opportunities
Is This Role Right for You?
If you’re ready to make a difference in the lives of our customers, click the link below to apply! The application process will take approximately 3 hours, including assessments to evaluate your fit for the role. Don’t worry—you can save your progress and return anytime. For the best experience, use a laptop or desktop computer.
Qualifications:
- Minimum age: 18 years
- Right to work in India
- Strong English communication skills (written and verbal)
- Availability to work rotating shifts (including weekends and overtime)
- Dedicated home office space (quiet and distraction-free)
- High-speed broadband connection (100MB download, 20MB upload) with a hard-wired ethernet connection
Amazon is an equal opportunity employer. We believe a diverse workforce is key to our success and make hiring decisions based on skills and experience. We value your passion to innovate and simplify.
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