Amazon work from home jobs in India 2025: Are you searching for Amazon work from home jobs. This is your opportunity to join Amazon India as an MHLS Associate (L3) through a 12-month work from home contract with Amazon payroll. Amazon is hiring in bulk for remote HR Contact Center role, providing excellent career growth, competitive pay, and the chance to work for one of the world’s most admired company.
This article provides complete details about Amazon MHLS Associate (L3) Work from Home Jobs India 2025, including eligibility, responsibilities, salary, benefits, and how to apply online.
About Amazon India Development Center (AIDC)
Since its inception in 2004, Amazon India Development Center (AIDC) has grown to be a hub of innovation and support for millions of customers worldwide. AIDC focuses on developing technology, managing global operations, and delivering services that power Amazon’s global growth.
⭐ About the Team
The MyHR Live Support (MHLS) team is the heart of Amazon’s employee experience. Supporting over 1.5 million Amazonians worldwide, MHLS handles HR-related queries through real-time phone and chat support. Topics include employee benefits, leave of absence, payroll, offboarding, and relocation assistance.
Job Description
Amazon MHLS Associate (L3) – Work from Home Jobs 2025
| Job Title | MHLS Associate (L3) – Work from Home |
|---|---|
| Company | Amazon India Development Center (AIDC) |
| Location | Remote (Limited Virtual Contact Center Locations) |
| Available States | Andhra Pradesh, Telangana, Karnataka, Tamil Nadu, Maharashtra, Uttar Pradesh, Delhi, Punjab, Rajasthan, Kerala, West Bengal |
| Contract | 12 Months (Amazon Payroll) |
| Shift | 24/7 Rotational Shifts (including nights and weekends) |
| Weekly Off | 2 Rotational Consecutive Days Off |
| Salary | Competitive (based on experience and location) |
| Required Internet | 50-100 Mbps stable connection |
| Relocation | No Domestic Relocation Provided |
| Application Mode | Online |
| Official Website | www.amazon.jobs |
Key Responsibilities of MHLS– Work from Home
✅ Handle high volumes of inbound and outbound calls and chats.
✅ Resolve employee HR inquiries related to pay, time-off, benefits, and policies.
✅ Deliver empathetic, professional, and real-time support.
✅ Maintain confidentiality with sensitive employee data.
✅ Utilize internal resources like knowledge bases and SOPs to resolve queries.
✅ Collaborate with cross-functional teams for issue resolution.
✅ Meet performance goals like customer satisfaction, handling time, and first-contact resolution.
✅ Adapt to rotational shifts and dynamic workloads.
Eligibility Criteria for Amazon MHLS Associate Jobs 2025
To apply for Amazon MHLS work from home jobs India 2025, you must meet the following:
✅ Bachelor’s or Master’s Degree (mandatory).
✅ 0–10+ years experience in customer service, HR support, or contact center.
✅ Fluent English communication skills (85%+ proficiency).
✅ Flexible to work in a 24/7 rotational shift environment.
✅ Stable internet connection (minimum 50-100 Mbps).
✅ Ability to handle sensitive and confidential data.
Preferred Qualifications
🔹 5+ years of experience in HR, customer service, or contact centers.
🔹 Knowledge of US labor laws, Leave of Absence policies, and disability accommodations.
🔹 High empathy and problem-solving skills.
🔹 Experience managing complex employee cases and delivering exceptional service.
Benefits of Amazon Work from Home Jobs in India 2025
✅ Work remotely from anywhere in eligible locations.
✅ Competitive salary and growth opportunities.
✅ Amazon employee benefits (as per role and location).
✅ Skill development through advanced training programs.
✅ Work-life balance with rotational weekly offs.
✅ Gain global exposure by supporting Amazon employees worldwide.
How to Apply
Follow these steps to apply online:
Click On this Button and Complete the online application form.
Upload your updated resume and required documents.