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EXl Hiring for back office executive
Work From Office – Fully Working From EXL/ Client Offices
Job description:
- Reviewing documents to determine type of request(s) and process them as per set guidelines
- Requests involve Premiums and Loan payments, Administration of EFT policies and administration of direct bill policies as well as changing premium modes and billing features on policies. .
- Verifying the sender, process transactions in admin systems and send confirmation letter to the policy owner. These communications could be through email or letters using predefined templates
- Contribute to individual quality and productivity goals by meeting processing targets focused on turnaround time expectations
- Promote a positive customer service mindset to surpass the expectations of customers through continuous improvement
- Identify and capitalize on best practices to ensure consistency and optimal performance in a team based environment
- Active participation in ongoing development of self
- Continue to build additional knowledge and understanding of the client’s business
- Perform other duties as needed
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Job Category: Back Office
Job profile: back office executive
Job Type: Full Time
Job Location: Noida
Company Name: EXL
Post Date: 09 Nov 2023
Experience: 1 - 4 Years