Get hired today for Customer Support Advisors voice process jobs at Concentrix.
Job Description
We are seeking a dedicated Customer Support Advisor to join our dynamic team at Concentrix. As a Customer Support Advisor, you will be responsible for providing top-notch assistance to our valued customers, ensuring their inquiries and concerns are addressed effectively and professionally.
Key Role candidates would be performing
Undergraduates & Graduates can apply.
Fresher candidates can apply. Experienced preferred.
5-days work week
Rotational shifts
Qualification: Undergraduates & graduates can apply.
Freshers are welcome. Experience preferred.
Skills: Excellent Voice communication Skills
Language proficiency: Excellent English both written and verbal
Provide customer support to clients through Voice and Non-voice
Responsibility to follow up with customers.
Achieve the target assigned within agreed timelines, adhere to quality guidelines.
Gain knowledge of the client’s products / services; Accurately log all interactions via established business process and tools.
Provide prompt, reliable, and accurate information to customers.
Demonstrate ability to identify solutions based on established processes and procedures;
Good typing speed ( in case of non-voice profiles)
Candidate Profile/Skillset Required
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