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Paytm Hiring for Operations Executive
Job Profile- Operations Executive
Work Type – Work From Office
Job Location- Noida
JOB DESCRIPTION
Work On Backend panels of the team to ensure business continuity and Timely resolution to merchant and customer issues.
Develop a deep understanding of the product and its features in order to quickly provide a resolution to cinema issues.
Ensure new cinemas are being onboarded accurately and on time.
Maintain Movies and Event business backend panels
Work along with Business Development team to get agreements and documents executed.
Creating Catalogs and Deals for Campaign execution.
Coordinating with KAMs/ Finance for Reconciliation and ensuring timely payouts to merchants.
Define processes to carry out operations smoothly and improve performance metrics by collaborating with all stakeholders involved.
Identify and troubleshoot problems of Merchants by collaborating with Product / Tech / Legal / CST teams; ensuring minimum downtime.
Identify and troubleshoot problems of customers by collaborating with Cinema / CST teams.
Willing to work from office and open to working in shifts (days and nights)
Skills And Qualifications
Bachelor’s degree (BE / BTech preferred)
Ability to quickly learn and understand new tools and topicsBe a team player and have a strong work ethic
Prior Experience of working on MS Excel would be advantageous
Excellent written and verbal communication skills
Analytical and problem solving abilities.
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