Job Description
Skill required: Query Management – Service Desk Voice Support
Designation: Customer Contact Comms Associate
Job Location: Bengaluru
Qualifications: Any Graduation
Years of Experience: 1 to 3 years
What are we looking for?
- Adaptable and flexible
- Ability to perform under pressure
- Problem-solving skills
- Detail orientation
- Ability to establish strong client relationship Good technical aptitude with an ability to learn quickly Excellent verbal and written communication skills Typing speed – 50 words per minute Flexibility to work in 24/7 Environment Punctual and Disciplined “Attention to Details ” Able to work on a flexible basis as determined by the business needs Ability to work under pressure Team Player Positive Attitude Any graduate from Govt. recognized universities
Roles and Responsibilities
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your expected interactions are within your own team and direct supervisor
- You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
- The decisions that you make would impact your own work
- You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
- Please note that this role may
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Job Category: Customer Support
Job profile: Customer Support Executive
Job Type: Full Time
Job Location: Bengaluru
Company Name: Accenture
Post Date: 27 DEC 2023
Experience: 1-3 years