
🧑💼 Urgent Hiring Customer Service Representative Remote job Gurgaon: We are looking for a Customer Service Representative with a strong background in customer support and the automotive industry. The ideal candidate will handle customer queries, resolve complaints, process orders and modification, and communicate effectively across voice, email, and chat.
job details
📍 Location: Remote (Work from Home)
⏰ Work Hours: Must be flexible to work in US Daytime Shifts
💼 Industry: Automotive / Customer Support
📅 Experience Required: 2–5 Years
🔧 Key Responsibilities
Deliver outstanding service and ensure high level of customer satisfaction
Respond to customer inquiries via voice, email, and chat channel
Remain calm and professional when handling customer complaints or escalation
Maintain a positive and empathetic attitude at all time
Accurately process customer orders and service request
Collaborate with team members to ensure efficient resolution of issues
Handle multiple tasks, prioritize efficiently, and meet deadlines
Required Skills & Qualification
2–5 years of proven customer service experience
Excellent communication skills (written and verbal)
Strong ability to adapt to different customer personalities
Problem solving skills and a customer first mindset
Comfortable working independently and collaboratively in a remote setup
High school diploma, GED, or equivalent
Must be open to working in US daytime shifts
💻 Remote Work Requirement
Access to high-speed internet (minimum 10 Mbps)
Must have a backup internet connection (pocket Wi-Fi, dongle, prepaid broadband, etc.)
Quiet and distraction-free workspace for remote operation
How to Apply
🎥 Please submit your One-Way Video Interview using the following link:
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