Latest 5 Days Working BPO Job at Foundever Mumbai: Foundever is hiring for the position of Customer Service Executive at our Mumbai office located in Chandivali, Andheri East. In this role, you will be responsible for delivering exceptional customer service to our clients, handling queries, complaints, and request in a professional manner. The position offers a 5-day working schedule, with rotational night shifts based on the shift roster. Ideal candidates will have at least 1 year of experience in an international BPO and must possess excellent communication skills in English. Fresh graduates are also encouraged to apply, provided they meet the educational and flexibility requirements. If you are passionate about customer service and ready to thrive in a fast-paced environment, this is the perfect opportunity for you.
Foundever Job Description
📍 Location: Mumbai (Chandivali, Andheri East)
📅 Working Days: 5 days a week
⏰ Shift: Rotational night shifts (as per roster)
🎓 Education: HSC passed (relevant documents required)
💼 Experience: 1+ year in an International BPO (preferred)
🗣️ Communication: Excellent communication skills in English
🆕 Freshers: Graduate freshers are welcome to apply
🔄 Flexibility: Must be open to rotational week-offs and shifts
Key Responsibilities
Provide exceptional customer service by addressing queries, complaints, and requests
Handle customer interactions via phone, email, or chat in a professional and courteous manner
Ensure customer satisfaction through prompt and effective issue resolution
Work with team members to meet and exceed individual and team performance targets
Adhere to company policies, procedures, and guidelines
Eligibility Criteria
Education: At least HSC passed with relevant documents
Experience: 1+ year of experience in any International BPO (preferred)
Freshers: Graduate freshers are welcome to apply
Skills: Excellent communication skills in English
Flexibility: Must be willing to work in rotational shifts and rotational week-offs
Job Details
Location: Mumbai (Chandivali, Andheri East)
Shift: Rotational night shifts (as per the roster)
Working Days: 5 days a week
Salary: Competitive salary (to be discussed during the interview)
How to Apply
If you meet the qualifications and are interested in this opportunity, send your updated resume to Florica.rathod@Foundever.com.
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