OJ Commerce Hiring Customer Support Specialist Remote Job: As a Customer Support Specialist, you will play a crucial role in assisting customers with their inquiries, resolving issues, and ensuring a positive experience. This role offers the flexibility of remote work while allowing you to contribute to our team’s success and the satisfaction of our valued customers.
OJ Commerce Inc. is a fast-growing retailer serving the US market through OJ Commerce.com and various market places such as Amazon, Walmart, and eBay. OJ Commerce is a privately held, profitable company headquartered in Miami, Florida, USA with a 100% dedicated back – office in Chennai. The workhours are flexible with predominantly India business hours with some overlap with US Eastern Time business hours based on need.
Before applying for the job, please make sure to read the job description carefully. This vacancy is for a full work from home job,
Experience: Total 2-4 years’ experience in Phone support
International BPO Process
Salary- 35000 to 45000 CTC
For Latest Jobs Follow our WhatsApp Group:
Skill Sets:
· Position is responsible for resolving customer issues via inbound calls.
· Handling Customer Queries
· Respond to any claims submitted by customers.
· Respond to Customer Emails
· Facilitate Support Tickets
· During this process, analyzing any errors committed and provide feedback for improving procedures.
· Responsible to provide timely and effective resolutions to US customers.
· Fully responsible to delight prospective customer with satisfactory service
· Improve the quality of the customer interaction on a daily basis.
· Will be required to work with agents in other countries through remote sessions.
Desirable Skills:
· Candidates with experience in ecommerce / online retail
· Should be comfortable in dealing with senior leadership (internal & external)
· Communication Skills – Excellent verbal and written communication skills with ability to explain ideas very clearly.
· Self–motivated and flexible, with an ability to work independently.
· Shift Timing: Should be flexible to work in Night Shifts (6PM to 3AM & 9PM to 6AM IST)
· Work from Home
(Note: Initial 20 days of training will happen in Office floor (Chennai,Guindy))
Interested Candidate Click this Button For Apply This Job
For Latest Jobs Follow our WhatsApp Group:
For More Similar Jobs Click Here
Latest Post
Indian Occupation Placement agency
🌟 Indian Occupation Placement Agency – Your Gateway to Career Success in Noida and Delhi NCR! 🌟 Are you searching for the perfect job opportunity in Noida or anywhere across Delhi…
Work From home: Ghar se Kam Kare or Daily Kamaye
Work from Home and Earn Daily In today’s world, work from home is not only possible but has also become an ideal option for many people. Whether you are a student,…
Multiple Jobs in WNS Global Services
Exciting Career Opportunities Await at WNS Global Services work from home and office both opportunity. Are you on the lookout for a rewarding career opportunity that offers both flexibility and growth…
Work from Home, Part-Time Jobs, IndiaMart Tele Associate
Looking for looking a work from home opportunity that offers flexibility and great earning potential? IndiaMART has the perfect role for you! As a Tele Associate, you’ll have the chance to…
Growup Group Hiring Virtual Assistant, Remote Job
Growup Group Virtual Assistant (VA) Hiring for a full-time and part-time remote position, specializing in non-technical tasks. Your work week consists of six days, with Saturdays off, and your hours are…
